Canvas Help

Help is just a click away. Available from any place in Canvas, the Help link offers links to assistance. Of course, Online@JSU is available to assist as needed. Please feel free to contact us Monday-Friday, 8:00 a.m. - 4:30 p.m. (Central), (256) 782-8172 (Main), or at online@jsu.edu.

Canvas Help Links:

Canvas Guides and Community - Canvas Guides and the Community provide a wealth of tutorials and advice from other Canvas users.

Chat w/Canvas Support - When you need to get help anytime day or night, chat or call Canvas support.

Student Support Number - Call Canvas directly for assistance.

Report a Problem - It is rare, but on occasion, Canvas may not function properly. Use the Report a Problem link to let Canvas know.

Tech Support Grid - Not sure who to contact? Check out the tech support grid.

Submit a Feature Idea- Do you have a great idea for the improvement of Canvas? Submit your idea here. Your idea may be the beginning of a new Canvas feature.